FAQ archive

How to download your orders

We’ve recently redesigned our store and the process has changed significantly.  I can now see that we need to simplify it or at least provide clear instructions on how to do it.  Here are the steps:

Log into the account you created
1. Click on your user ID at the top of the Home page after logging in
2. At the left, click on Downloadable Products at the left
3. Click on Download button next to the order number
4. Accept the license terms
5. The download will begin and you can save it to a place on your computer